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Lifetime Crash Replacement

Accidents happen.

All Reynolds wheels come with a lifetime crash replacement, even if you bought them second-hand. If you did not take advantage of the Reynolds Assurance Program (RAP), or it has expired, and you damage your Reynolds wheel(s) in a crash or mishap, you may return it/them to us for a discount towards repair or replacement.

Reynolds will rebuild wheels—including rims, spokes, nipples, and labor—at a reduced price as listed below.
Note that prices are per wheel.

Service COST-US COST-EURO
Wheel Replacement $1500 € 1500
First Spoke $150 N/A
Each Additional Spoke (Same Wheel) $100 N/A
Bearing Replacement $80 N/A
Shimano/Campagnolo 11 Speed Conversion $350 N/A

Service COST-US COST-EURO
Wheel Upgrade $675 € 675
Wheel Replacement $675 € 675
Rim Replacement / Relace $599 € 599
Relace Using Existing Rim $249 € 249
Relace Using Existing Rim & Hub $149 € 149

Service COST-US COST-EURO
Wheel Upgrade $450 € 450
Wheel Replacement $450 € 450
Rim Replacement / Relace $399 € 399
Relace Using Existing Rim $199 € 199
Relace Using Existing Rim & Hub $99 € 99

Service COST-US COST-EURO
Wheel Upgrade $699 € 699
Wheel Replacement $699 € 699
Rim Replacement / Relace $499 € 499
Relace Using Existing Rim $249 € 249
Relace Using Existing Rim & Hub $149 € 149

Service COST-US COST-EURO
Wheel Replacement $399 € 399
Rim Replacement / Relace $399 € 399
Relace Using Existing Rim $199 € 199
Relace Using Existing Rim & Hub $125 € 125

Service COST-US COST-EURO
Wheel Replacement $499 € 499
Rim Replacement / Relace $299 € 299
Relace Using Existing Rim $199 € 199
Relace Using Existing Rim & Hub $99 € 99

Service COST-US COST-EURO
Wheel Replacement $299 € 299

Shipping and Handling is not included in the above costs

Rim replacement costs apply to rebuild customers for first three years of ownership (with original proof of purchase). After three years, use rebuild prices

SUBMIT A CRASH CLAIM

To submit a crash claim, you must have registered your wheels. Click here if you need to register your wheels.

Start by entering the email address and password that you used to register your product.


Submit a Claim >>




I forgot my password.
Start by entering the email address you used to register your product, and we will email your password to that address.


Request Password >>



If you have any questions, please contact us.
For inquiries within the US or Canada, call (866) 798-3040 or email warranty@reynoldscycling.com
For international inquiries, call +31 (0) 43 382 4423 or email euwarranty@reynoldscycling.com

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