What brake pads should I use?
All Reynolds rim brake wheels must be used with the Reynolds Cryo-Blue or Cryo-Blue Power brake pads. Failure to do so will result in the loss of your warranty. Our Cryo-Blue Power pads will offer better braking performance, especially in wet conditions. You can purchase replacement brake pads from your local bike shop, or from our webstore.
Can I convert my wheel to 11 speed?
Most likely, yes. All Reynolds wheels have been 11sp compatible since 2013. If your wheels have straight-pull spokes, your wheel is already 11sp compatible. If you know what wheel you have, please visit our webstore to purchase a freehub. If not, visit our support page to help identify your wheel, or send some pictures of your hub to firstname.lastname@example.org for help identifying what freehub you'll need.
Where can I get more information about my wheels?
Start by clicking here. If you are still needing more information, please reach out to our customer service team at email@example.com.
Do your wheels have a rider weight limit?
Reynolds wheels do not have a rider weight limit, except for the RZR which is 190lbs. However, we recommend that you purchase a wheelset that will match your riding and body style. For example, heavier riders may not find adequate stiffness out of our lightweight, Attack wheels. If you need some help deciding what wheels are best for you please reach out to your local Reynolds dealer, or our customer service team at firstname.lastname@example.org.
Are your wheels UCI approved?
At Reynolds we strive to have all road product certified for UCI race usage. Please see the current UCI wheel list for the most up-to-date information.
How can I find the serial number on my wheels?
We've listed the serial number for your wheels in several places to make wheel registration as easy as possible. First, the serial number for each wheel is listed near the barcode on the box your wheels came in, typically starting with HZ, or possibly SL. It is also on a silver sticker that is located on the sidewall of the rim; and lastly, in the rim channel, opposite of the valve hole and under the rim tape.
What size tire should I run on my wheels?
Our wheels are designed to fit a wide range of tire sizes. Please see our recommended tire width chart here.
- What is your warranty policy? What if I crashed and my wheel is broken?